Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
Mission Statement - We strive to deliver affordable and accurate home-health testing devices based on reviewed scientific data. We ill work to enpower patients to take control of their health and well-being by helping them identify issues concerning their curent health status.
TestMyHormones.com is a subsidiary of INNOVRx, Inc and Med Specialties Compounding Pharmacy. These companies are owned and operated by Dr. Mark A. Gonzalez. Dr. Gonzalez is a licensed compounding pharmacist. His specialties include custom medications, cunsulting patients on hormone and pain issues, and dermatological treatment options. He is also a well respected speaker and international pharmacy consultant.
Third Parties - Information, including lab results are never disseminated to any third party without proper legal release from the patient. In addition, personal information is never sold, rented, or leased to any third party.
Order Policy - All orders are placed on a secure server which is set up to primarily protect all patient information. Personal information is shredded following completion of all on-line orders.
Return Policy - TestMyHormones.com will accept CERTAIN test kits for return as long as they are unopened and in a condition that will allow them to be re-sold. To determine if your test kit can be returned you must contact us directly with your order number, test kit information and reason for potential return. All test kit returns will be subject to a 15% restocking fee that will be deducted from the return amount. Once a test kit is opened the customer can no longer return that kit. If approved for return by a staff member of TestMyHormones.com you will first receive a RIC (Return Identification Code). This code MUST be written on the outside of the box or envelope in which the test is mailed in. Returned items will not be accepted or credited without an RIC code. Returns are ONLY accepted up to 30 days after the date of receipt of the kit by the customer. Due to the nature of items purchased TestMyHormones.com reserves the right to not accept return items based on the information listed above.